DELIVERY UPDATE 16/02/22

All Gifts Baskets and Hampers ordered to date have been shipping within 48 hours with the the majority shipping on the same day as your order.  We have just launched a whole new range of Birthday Hampers and Gifts for Birthdays and are in the middle of improving the visitor experience to showcase the highlights/features of certain gift basket styles.

Also being worked on behind the scenes are our new Thank You Gifts and Congratulations Gifts are at pre-launch stage.  These ranges have been due a revamp, but there have been operational priorities trumping the improvements we would have normally carried out over the past 2 years of Covid restrictions.  

Our Mother's Day Gift range is long established as a popular Gift idea for  Mothers across the United Kingdom.  We expect to have the new additions for the 2022 range completed by the end of next week assuming our full complement of staff are able to work.  Our Easter Gifts range, which was extremely popular last year with an expansion away from Children's Easter Gifts such as the one linked to, to a more traditional adult or family Easter Hamper type theme is settled and the challenge is on to secure the stock to meet demand.  All Easter Gift Baskets are available to purchase now.  Please note that the traditional natural look wicker has been changed to a pure satin white finish at no extra cost.  There will be no price rises for either Mother's Day Gifts nor Easter Gifts this year as we have the bulk of our stock secured with the exception of Easter Eggs themselves.

Which brings us to the delivery schedule.  Since the start of Covid restrictions on our daily lives which was almost exactly 2 years ago we have operated a weekly delivery date and if you scroll down this blog, you will see that from the earliest days, we did everything we could to keep our customers informed about our delivery status.  This was particularly important in the immediate panic and throughout the lock-downs when we were in the "fortunate" position of living so close to our warehouse and not being a drop shipper.  We design, assemble and dispatch all our own gift baskets and hampers under our own label.  We may not have been able to dispatch on the same day, but we were able to advise before an order was placed on an estimated delivery date.

Moving ahead into the Spring, delivery slots will be available Tuesday through to Friday, but please take into consideration a delivery delay of 1-2 days either because of logistical difficulties with the delivery company due to staff shortages or because of inclement weather conditions.  This is the UK and Ireland, we do get snow in April and February/March is usually the worst time of year for sickness and storms.

Although you will be able to pick these daily slots, we have included a notice during checkout to explain these are not guaranteed dates. There is a very good chance your gift will arrive then, but there is still a chance of staff shortages due to isolation or the couriers being backlogged in certain areas. Due to this the delivery date is not a guaranteed delivery date, but an estimated one that we will do our very best to achieve for you.

We look forward to sending on your behalf the greatest gift basket they have ever received.

 

 

 

 

GIFT BASKET SCHEDULE FOR JULY 2021UPDATE 01/07/1021Summer has arrived &  we are continuing with our weekly delivery service.Delivery dates for the upcoming month are as follows.Friday 2nd JulyFriday 9th JulyFriday 16th JulyFriday 23rd JulyFriday 30th JulyPlease note that Friday Delivery dates are an estimate.  Delivery can, and will be made sooner.  We are dispatching everyday, but are not offering a named day service.Throughout the past year we have been dispatching orders received from Thursday afternoon to Sunday night on the Monday and Tuesday.  Orders coming in throughout the week are dispatched in 24-48 hours.It is not possible for us to offer a precise day delivery service.  You can of course request this in the "additional comments" box during checkout.  We try our very best to meet all requests.  However please don’t order if a delivery on an exact date is of paramount importance.We are very extremely busy behind the scenes.  Our Christmas 2021 range is ready to launch, our technical team are updating and making improvements to the speed and efficiency of our websites,  and the design team are developing new product lines for launch in 2022!!  Brexit and covid-19 are still causing complications with the supply chain, but we believe the innovation and dogged determination gleaned from our last 20 years in business, will allow us to continue helping our customers send food hampers and gifts to friends, staff and loved ones - as we have done throughout the pandemic.Our gift delivery service which has remained open throughout the Covid19 Pandemic will stay open throughout the Summer of 2021. GIFT BASKET SCHEDULE FOR SUMMER 2021UPDATE 02/06/21We're enjoying warm sunny weather in the UK & Ireland.  And we are continuing with our weekly delivery service.Delivery dates for the upcoming month are as follows.Friday 4th JuneFriday 11th JuneFriday 18th June (FATHER'S DAY WEEK)Friday 25th JuneFriday 2nd JulyPlease note that Friday Delivery dates are an estimate.  Delivery can, and will be made sooner.  We are dispatching everyday, but are not offering a named day service. For Father's Day Gifts please select Friday 18th June.  Father's Day orders will be scheduled for dispatch on Wednesday 16th and Thursday 17th, so that delivery is as close as possible to Fathering Sunday.Throughout the past year we have been dispatching orders received from Thursday afternoon to Sunday night on the Monday and Tuesday.  Orders coming in throughout the week are dispatched in 24-48 hours.It is not possible for us to offer a precise day delivery service.  You can of course request this in the "additional comments" box during checkout.  We try our very best to meet all requests.  However please don’t order if a delivery on an exact date is of paramount importance.We are experiencing growing difficulty in sourcing raw products the longer the pandemic goes on.  Brexit is further complicating the supply chain.  We have enough stock to last for the next 6 months, but we will be working hard this Spring/Summer sourcing replenishment stock after a hectic past 12 months helping our customers send food hampers and gifts to friends, staff and loved ones throughout the pandemic.Our gift delivery service which has remained open throughout the Covid19 Pandemic will stay open throughout the Summer of 2021. GIFT BASKET SCHEDULE FOR SPRING (UK)UPDATE 22/04/21Hurray, Warmer Weather at least we can get outside a little more often now and start planning our holidays to Cornwall.We are continuing with our weekly delivery service.Delivery dates for the upcoming month are as follows.Friday 30th April Friday 7th MayFriday 14th MayFriday 21st MayFriday 28th MayPlease note the Friday Delivery dates mentioned above are purely indicative.  We are dispatching everyday, it’s just that we are not offering a named day service.Throughout the past year we have been dispatching orders received from Thursday afternoons until Sunday nights on Mondays and Tuesdays with orders coming in throughout the week being dispatched in 24-48 hours.It is not possible for us to offer a precise day delivery service.  We read your emails and try our best to meet your requests, but please don’t order if a delivery on an exact date is of paramount importance.We are experiencing growing difficulty in sourcing raw products the longer the pandemic goes on.  Also Brexit is further complicating the supply chain.  We have enough stock to last for the next 6-7 months, but we have to work hard this Spring/Summer sourcing replenishment stock after a hectic past 12 months helping our customers convey their messages of love and best wishes to each other.We hope you find a gift basket or hamper which suits you and will bring happiness to your recipient.  Our service which has remained open throughout the Covid19 Pandemic will stay open throughout this Summer of 2021.Spring Gift Baskets & Hamper Deliveries (12/04/2021) With Easter now behind us, and summer on it's way, it's business as usual here in Gift Basket world - and we continue to busily assemble and dispatch your orders as quickly as we can. The calendar at checkout is displaying our usual weekly Friday dates, ie. Friday 16th April as the next available date. **Please note - we are dispatching everyday, so delivery will be made sooner than Friday.We're turning orders around as quickly as possible, but due to high demand, we just can’t currently offer a named day service.  Please DO NOT expect delivery on a specific day or date. You can contact us to request it, and will or course do our very best, we just can't guarantee it due to demand.The Delivery Dates for April and May 2021, which can be selected at Checkout are now as follows.Friday 16th April, 2021Friday 23rd April, 2021Friday 30th April 2021Friday 7th May 2021DELIVERY DETAILS DURING LOCKDOWN THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES FOR APRIL OR MAY.Please note the Friday Delivery dates are purely an indication.  We are dispatching everyday, but we cannot offer a named day service.Throughout the past 2 months we have been dispatching orders received from Thursday afternoons until Sunday nights on Mondays and Tuesdays with orders coming in throughout the week being dispatched in 24-48 hours.We find that this approach has enabled us to continue offering our service efficiently without compromising on quality.If you order from our website we will attempt to deliver your order in the week leading up to the date you have selected. NB* If you would like delivery on a specific date, please contact us via email to request this. We will do our best to deliver as close as possible to your preferred date.Thank you all very much for your understanding, and support. We look forward to continuing to being of service.    *******************UPDATE Easter Gift Baskets & Hamper Deliveries (31/03/2021)We were luckily able to extend the order cut off for Pre-Easter delivery to 11am today, Wednesday 31st March. As there are no deliveries in the UK on Good Friday, unfortunately we can now no longer offer Pre-Easter Delivery. We will continue to dispatch any late Easter orders tomorrow (Thursday 1st April), however these will be for arrival on Tuesday 6th April when the couriers reopen after the Easter break. Should you need a delivery to Ireland or Northern Ireland, you can order on our sister website BasketsGalore Ireland, and still select delivery on Friday 2nd April. This delivery date will then cut off at 12 Noon on Thursday 1st April.Our offices and warehouse will then be closing for a much needed rest over the Easter Holidays, from Friday 2nd April to Wednesday 7th April. Any orders placed over the Easter weekend will be dispatched when we re-open on Wednesday, for arrival by Friday 9th April. We anticipate the cut off for deliveries on Friday 9th might well fall a little earlier than usual, at the start of next week, and so will update you on that closer to the time.We hope you all have an enjoyable Easter break & enjoy lots of chocolate.Easter Gift Baskets & Hamper Deliveries (24/03/2021)It’s been a very busy start to Spring for us here - and it’s set to get even busier over the next week as we approach Easter. As you can probably appreciate baskets are in very high demand at this time of year! As throughout lockdown we are receiving much higher order volumes than ever before, so please help us by ordering ASAP and reserving your gift of choice.The current cut off for Pre Easter delivery falls at 2.15pm, Monday 29th March. The calendar at checkout is displaying our usual weekly Friday dates, ie. Friday 26th March as the next available date. NB* we are dispatching everyday, so delivery will be made sooner than Friday. We are turning orders around as quickly as possible. We just can’t currently offer a named day service due to high demand. Please DO NOT expect delivery on a specific day or date.The Delivery Dates for March into April 2021, which can be selected at Checkout are now as follows.Friday 26th March, 2021Friday 2nd April, 2021 (EASTER WEEK)Friday 9th April, 2021Friday 16th April, 2021Friday 23rd April 2021Friday 30th April 2021DELIVERY DETAILS DURING LOCKDOWNTHERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES FOR MARCH OR APRIL.Please note the Friday Delivery dates are purely an indication.  We are dispatching everyday, but we cannot offer a named day service.Throughout the past 2 months we have been dispatching orders received from Thursday afternoons until Sunday nights on Mondays and Tuesdays with orders coming in throughout the week being dispatched in 24-48 hours.We find that this approach has enabled us to continue offering our service efficiently without compromising on quality.If you order from our website we will attempt to deliver your order in the week leading up to the date you have selected. NB* If you would like delivery on a specific date, please contact us via email to request this. Whilst it is unlikely, we will do our best to deliver as close as possible to your preferred date.Thank you all very much for your understanding, and support. We look forward to continuing to being of service, and would like to wish everyone a very Happy Easter. *                               *                                *MOTHER'S DAY UPDATE 11/03/21We have been busy dispatching your Mother's Day Gifts all this week, with the cut off for Pre Mother's Day delivery falling at 2.15pm today, Thursday 11th March.Any orders for Mother's Day received between now and 2pm tomorrow (Friday), will ship out on Friday 12th March. The official delivery date for these orders will be Monday 15th March, however there is a chance the couriers may work on Saturday to clear any backlog. Although there is a good chance of this it cannot be guaranteed, as there is currently no official Saturday delivery service.Any orders placed on Friday afternoon, and over the weekend, for Mother's Day will then be shipped on an express service on Monday, with a high chance of delivery on Tuesday 16th March.We are even happy to include a "Sorry it's late" note to take the blame instead of you if you wish :)The calendar at checkout will display our usual weekly Friday dates, so Friday 19th March as the next available date. However, Mother's Day orders will be prioritised and ship on Friday and Monday as described above.The Delivery Dates for March into April 2021, which can be selected at Checkout are now as follows.Friday 19th March, 2021  (MOTHER'S DAY orders which missed delivery for Friday 12th, will be prioritised for delivery on Monday 15th)Friday 26th March, 2021Friday 2nd April, 2021 (EASTER WEEK)Friday 9th April, 2021Friday 16th April, 2021Friday 23rd April 2021Friday 30th April 2021*               *              *GIFT BASKET SCHEDULE FOR END OF WINTER/EARLY SPRING 2021 (UK Tier 4)UPDATE 02/03/21With Spring just around the corner, it feels as if there is a little light at the end of a long, difficult and stressful winter, yet we are still all too aware that the United Kingdom is facing a further 4 weeks of lockdown conditions.  To compound matters is the immense disruption caused by Brexit with lengthy delays caused to many of our suppliers by the introduction of new official paperwork and the return of tariffs affecting goods transiting borders.We have a very busy month coming up with Mother’s Day on the 14th March and Easter on the 4 April.  Provisional indications are that demand for our service will be substantial, so we have ensured we have added extra capacity.This time last last year Mother’s Day felt surreal as the month of March was dominated by fear of the impending spectre of the virus.  This year the challenge of Easter falling so early in the year will be the dominant theme challenging our operations.Thankfully our long delayed container finally docked yesterday, which means that our product development work in January and February will not be in vain.  It will also enable us to offer more lower priced baskets as up until now our lowest priced gift baskets have been restricted to our Sympathy range due to stock shortages.The Delivery Dates for March into April 2021, which can be selected at Checkout are as follows.Friday 5th March, 2021Friday 12th March, 2021 (MOTHER’S DAY WEEK)Friday 19th March, 2021Friday 26th March, 2021Friday 2nd April, 2021 (EASTER WEEK)Friday 9th April, 2021Friday 16th April, 2021 DELIVERY DETAILS DURING LOCKDOWN THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES FOR MARCH OR APRIL. Please note the Friday Delivery dates mentioned above are purely indicative.  We are dispatching everyday, it’s just that we are not offering a named day service.Throughout the past 2 months we have been dispatching orders received from Thursday afternoons until Sunday nights on Mondays and Tuesdays with orders coming in throughout the week being dispatched in 24-48 hours.We find that this approach has enabled us to continue offering our service efficiently without compromising on quality.If you order from our website then we will attempt to deliver your order in the week leading up to the date you have selected. Mother’s Day Gift DeliveriesAll orders for Mother’s Day will ship on Wednesday 10th March and Thursday 11th March.  Orders for Mother’s after the designated cut off point on Thursday 11th March will be dispatched on Friday 12th March for scheduled delivery on Monday 15th March.  We are aware that couriers are delivering at weekends, but this is unofficial so we cannot offer it.  Any non Mother’s Day Gifts will dispatch at the start of the following week.Easter Gift Baskets & Hamper DeliveriesOur first Easter orders shipped at the end of last week and we will continue to send daily as per your orders.  The vast majority of baskets will ship between 29th March and 1st April.  There will be a brief hiatus in dispatching from Friday 2nd April until Tuesday 6th April due to the Easter holidays.  We will return on 7th April to begin dispatching orders received over Easter.We hope that this is our penultimate Covid19 Emergency Delivery Updates. With lockdown lifting in UK from 1 April, we will continue to offer our service throughout the summer as the restrictions loosen, but we will not be returning to a named delivery date until society deems it appropriate to do so and the logistical capabilities of our suppliers and delivery partners make that possible.So if you are reading this announcement we’d like to wish you a Happy Mother’s Day, a Happy Easter or help you find a gift basket which brings happiness for whatever occasion brought you here. ******************* GIFT BASKET SCHEDULE FOR WINTER 2021 (UK All Tiers)UPDATE 25/01/21January 2021 is undoubtedly one of the most challenging business environments we’ve ever experienced.  It’s still easier though than the first ten years building the company.Covid19 Restrictions make organising assembly problematic and slower.Brexit paperwork complications disrupt our supply chain forcing us to limit stock availability.Global supply delays due to Port disruption in December has delayed arrival of our Containers by 4-6 weeks and delays things like packaging used by our suppliers.We are committed to providing The Best Quality of Gift Basket possible and a Service which exceeds our customers expectations, but please be aware that we are only a small part of the supply chain and ours is a very labour intensive industry.In spite of that we are organised, have staff on clear work circuits and whilst we apologise that our range is more restricted than we would like at this time of year, we are working hard to bring more gift basket options online as soon as we possibly canWith the above in mind we are continuing to offer a weekly service for the United Kingdom. DELIVERY DETAILS DURING LOCKDOWN THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES IN JANUARY OR FEBRUARY. The Delivery Dates for early Winter 2021, which can be selected at Checkout are as follows. Friday 29th January, 2021Friday 5th February, 2021Friday 12th February, 2021Friday 19th February, 2021Friday 26th February, 2021 If you order from our website then we will endeavour to deliver your order in the week leading up to the date you have selected using DHL.We will update regularly with our progress and how we can hopefully be of service to all of Britain, both urban and remote, both locally and internationally as the Winter progresses and we pass into the sunlit Spring Time.CHRISTMAS HAMPERS & DAILY GIFT BASKET SCHEDULES (Covid19 Impact)Update 10th December 2020We are now 97% allocated. A few very popular hampers are still available to purchase. We will be back on Sunday lunchtime, 13th December with an inventory top up. All orders received will be dispatched next week from Monday 14th December. Update 1st December 2020Thank you to all our customers past and present for their continued support of our business.  It has been a challenging year for all of us.We are working continuously to achieve two things for our customers during lockdown.

  • We will continue to provide a Gift Basket Service for all Non Christmas Occasions
  • We will attempt to operate as normal a Christmas Hamper Manufacturing Operation as is humanly possible.

THERE ARE NO EXACT PREFERRED DELIVERY DATES OR TIMES. FOR CHRISTMAS HAMPERS:  (NB there is a very real possibility that delivery couriers will stop uplifting freight in Christmas week and will instead concentrate purely on deliveries, so we only recommend picking 8th January if you are happy for your hamper to arrive after Christmas Day. **************************************************************** Our  schedule for DAILY GIFT BASKET DISPATCH for the rest of the year is as follows. *****************************************************************The reason for this schedule is due to pressures on the delivery network and our operational system of managing exceptional volumes.We are a warehouse manufacturing operation, not a retailer, so please do not take offence if we appear slower than in the past.  We respond to all emails swiftly and are committed to delivering a super service and your satisfaction. Unfortunately we can only control the process from the moment of your order to the moment it leaves our warehouse, which is why we are being so clear about what we are capable of achieving.If you require an exact delivery date, please don’t order.If our dispatch schedule does not suit, then once again please don’t order.However if you want the best quality, the best designed and the best value hampers and gift baskets in the Ireland, Britain and Europe and our schedule agrees with you, then we will be delighted to be of service and will do whatever it takes to make your Christmas Hamper shopping experience with us a happy one.Next Update Next Weekend._                 _                  _                     _                     _Update Monday 9th November 2020All orders are still being processed, shipped and delivered. As throughout lockdown, we continue to operate a weekly delivery schedule.You are very welcome to pre-book for Christmas now. Simply select your preferred delivery week in December. We are experiencing very high order volumes - and recommend reserving gift baskets now, as we run the risk of selling out very early this Xmas.You will only see Friday dates available in the calendar at checkout. We are busy dispatching Monday-Thursday and so your order may arrive a few days before this. The Friday date is the LATEST date your gift will arrive, not the exact date. Unfortunately specific delivery dates cannot be met at this time.To recap the delivery dates going forward into November will be:Friday 13th NovemberFriday 20th NovemberFriday 27th NovemberDecember 4th DecemberAs a rough guideline, orders received from Friday to Monday morning will ship on Monday/Tuesday. Orders received on Monday/Tuesday will ship on Wednesdays and orders received on Wednesday/Thursday AM will ship on Thursday.We are noticing an increase in demand for our service, as lockdown measures become more stringent.  As such we may need to bring the cut off point forward to Wednesday PM instead of Thursday AM.  It is a time intensive process assembling Gift Baskets, and our staff are working as quickly as they can. We will keep you updated.For additional guidance/T&C's on this please click here.Our sales and support team are working remotely. Please get in touch via via email, rather than phone, if you have any queries, as we are not always able to answer calls.We hope you all keep safe and well.Update Friday 23rd October 2020 All orders are still being processed, shipped and delivered. As throughout lockdown, we continue to operate a weekly delivery schedule.This means you will only see Friday dates available in the calendar at checkout.  Although only Friday shows, we are still busy dispatching Monday-Thursday and so your order may arrive a few days before this. The Friday date is the LATEST date your gift will arrive, not the exact date. Unfortunately specific delivery dates cannot be met at this time.To recap the delivery dates going forward into November will be:Friday 30th OctoberFriday 6th NovemberFriday 13th NovemberFriday 20th NovemberFriday 27th NovemberAs a rough guideline, orders received from Friday to Monday morning will ship on Monday/Tuesday. Orders received on Monday/Tuesday will ship on Wednesdays and orders received on Wednesday/Thursday AM will ship on Thursday.We are noticing an increase in demand for our service, as lockdown measures become more stringent.  As such we may need to bring the cut off point forward to Wednesday PM instead of Thursday AM.  It is a time intensive process assembling Gift Baskets, and our staff are working as quickly as they can.  We will keep you updated.For additional guidance/T&C's on this please click here.Our sales and support team are working remotely.  Please get in touch via via email, rather than phone, if you have any queries, as we are not always able to answer calls.We hope you all keep safe and well.Update Wednesday 7th October 2020Since our return to full time order processing on 14th September we have been busy shipping all your gift baskets and hampers out, as well as continuing with our facilities upgrade. We have also invested heavily in new equipment, upgraded our systems, launched the new website and ordered all our Christmas stock. Never a dull moment here.We have made the decision to continue operating a weekly delivery schedule. This means Customers will only see Friday dates available in the calendar at checkout. Although only Friday shows, we are still busy dispatching Monday-Thursday and so your order may arrive a few days before this. The Friday date is the LATEST date your gift will arrive, not the exact date. Unfortunately specific delivery dates cannot be met at this time.We expect to keep operating this way until the Spring Time as further restrictions could be likely again at any time, however we will keep you updated on this in due course. To recap the delivery dates available in October will be:Friday 2nd OctoberFriday 9th OctoberFriday 16th OctoberFriday 23rd OctoberFriday 30th OctoberAs a rough guideline, orders received from Friday to Monday morning will ship on Monday/Tuesday. All orders received on Monday/Tuesday will ship on Wednesdays and all orders received on Wednesday/Thursday mornings will ship on Thursday.For additional guidance/T&C's on this please click here.We hope you all keep safe and well, and please get in touch via email if you have any queries.Update Wednesday 2nd September 2020We have been comfortably keeping pace with the demand for our Gift Baskets throughout the Summer of 2020.  However, customers will be aware that we are still only offering a weekly delivery schedule.The reason for this has been our need to amend our facilities and train new staff in our operating processes for the Winter.The biggest change has been the creation of a second order processing area, which is necessary to create 2 separate staff shifts minimising risk of spreading the virus throughout the company.Therefore to complete the works quickly and to create work teams, which act as independent units, at the same time as launching an entirely new website (we like to keep busy), we will not be dispatching orders between Thursday 3rd September and Friday 11th September.All orders received from lunchtime on  2nd September will be dispatched between the Monday-Wednesday of the week commencing 14th September.We trust this does not cause too much of an inconvenience to our customers.  The calendar at checkout will show Friday 18th September as the next available delivery date as this is the latest date your order will arrive, but it may well be a few days prior to this. You will receive a dispatch email once it has shipped so that you know it is on the way.We will be back in touch with another update when the works have been completed.Update Monday 27th July 2020Our last day of dispatches this week is Thursday 30th July, 2020. We will be shipping today, Monday 27th until Thursday 30th July with all orders received between 12 Noon Thursday of last week and today at 9am being dispatched today and tomorrow.For all orders received this week there is approximately a 48 hour turnaround time.  Orders received on Thursday by 12 noon will ship same day.The calendar date at checkout is an estimated latest date of delivery and it will therefore only allow you to select Friday 31st July or a Friday in the future as the Delivery date. Your contract/purchase with us is on the basis that this is the latest date by which you are prepared for us to attempt to make a delivery.  Please, please, please do not order if you want an exact date, we can only give approximate indications.  For additional guidance/T&C on this please click here.NEXT UPDATE will be in 1 weeks time on 3rd August________________________________________________________________________ GENERAL SUMMARY UPDATE | JULY 2020 | THE FUTUREIt has been 4 months since we started our regular COVID 19 Updates in response to the Pandemic.April and May were synonymous for us with Face Masks, 7 day weeks, no staff, organising a clear order processing queuing system enabling us to work safely and 3 week crisis management periods.We were able to keep working as we are working company directors and food distribution warehouses were deemed essential businesses.June saw an easing of lockdown and whilst we maintained the Social distancing rules, we were able to dispense with the masks.  That was such a relief.  It is extremely difficult to communicate with masks on all the time.  The combination of switching to a 7 day working week with longer hours and varied shift patterns enabled us to work some of our time isolated and reduced social interaction.All along this journey we were gradually improving our order turnaround times because we were getting faster, some staff were able to return and shops were gradually reopening.We had our busiest ever Fathers Day week and not only had our order turnaround dropped from an average of 7 days to 3 days, but we were able to dispatch orders received for next day delivery for the first time in months.Now in July when things are at their quietest, we needed to take a week off from dispatching orders between 13th July- 19th July in order to enable 1st Fix essential building works required for this Autumn/Winter time.  It also enabled Staff members and ourselves to coordinate holidays at the same time.For the month of August we will be operating with 5 delivery dates.Aug 7th Aug 14thAug 21stAug 28thSept 4thAs a General rule all orders received from Friday to Monday mornings will ship on Monday/Tuesday or Wednesday.  All orders received on Monday/Tuesday will ship on Wednesdays and all orders received on Wednesday/Thursday mornings will ship on Thursday.  Our 2nd Fix Building works to prepare for the likelihood of a Winter 2nd wave will be carried out between Friday 4th September and Sunday 13th September.  We will then be in a position to fulfil orders throughout the busy Winter period.All of this means that there are no plans for the remainder of 2020 to resume a Next Day ServiceThere are simply too many variables in terms of the virus, stock, suppliers, distribution and staffing to be able to offer such a service.  It will be well into 2021, possibly even 2022 before we are able to even think about being able to match the Pre Covid19 era.We will be resuming the wearing of Face Masks from September as the weather starts to turn in anticipation of the Winter Flu season to minimise chances of contagion in the workplace.Thank you for your continued support of our business, thank you for your patience, your pictures, emails, messages and reviews.  It's always so uplifting and sometimes humbling to see how your work is received.  We believe we make the Greatest Gift Baskets in the World and we work hard to ensure that anything dispatched from our warehouse we would love to receive into our homes. Update Monday 6th July 2020Our last day of dispatches this week is Wednesday 8th July, 2020.  We will return on Sunday July 19th and resume dispatching orders from Tuesday 21st JulyThe reasons for the 1 week gap in dispatches are two fold.  

  • To enable essential building work to be carried out to enable safe working distancing in the forthcoming winter.  This is in the form of an extended Office and Staff Dining Area
  •  To enable holidays to be taken in one single block by core staff who have not been able to take any breaks this year.

Therefore, all orders received up until 3pm on Wednesday 8th July will be shipping on or before this coming Wednesday.  If you request a date for next week then it will ship automatically on Wednesday 8th July, so please note this before ordering.All orders received after the 8th July Cut-off time will be processed on 19th July and will begin shipping from Monday 20th July.The calendar date at checkout is an estimated latest date of delivery and it will therefore only allow you to select Friday 10th July or Friday 24th July as the Delivery date. Your contract/purchase with us is on the basis that this is the latest date by which you are prepared for us to attempt to make a delivery.  Please, please, please do not order if you want an exact date, we can only give approximate indications.  For additional guidance/T&C on this please click here.NEXT UPDATE will be in 2 weeks time on 20th July.Update Thursday 18th June 2020We will be continuing to operate a 7 day working week with limited bulk shipping days in order to maintain the safe social distances required from us with regards to the Covid 19 guidelines.All orders received up until 1pm on Thursday 18th June will have shipped today unless you have requested a later delivery date . All orders received from 1pm today (Thursday) will be shipping next week unless they are clearly for Father's Day in which case we will dispatch sooner. If your gift is for Father's Day and ordered by 2pm on Friday 19th June we will ship it for Monday delivery on your behalf.  GOING AHEADWe will be dispatching Monday, Tuesday, Wednesday of next week, so orders placed over the weekend will ship on Tuesday according to our production schedule with orders at start of next week shipping on Wednesday.It is now taking us an average of under 3 days to dispatch orders placed.However the calendar date is an estimated latest date of delivery and it currently shows Friday 26th as the Delivery date. Your contract/purchase with us is on the basis that this is the latest date by which you are prepared for us to attempt to make a delivery.  We are working effectively to better this estimate, we are working very, very hard to deliver your gifts, but we must be cautious considering the uncertainty of the current climate and our own physical capabilities.  If you require a later date then simply select that later date on our calendar.Please, please, please do not order if you want an exact date, we can only give approximate indications.  For additional guidance/T&C on this please click here.NEXT UPDATE will be next week.*Update Monday 15th June 2020 The shops across Ireland and Britain are re-opening. However, it is still far from being business as usual and it is unlikely to be the case for quite sometime.We will be continuing to operate a 7 day working week with limited bulk shipping days in order to maintain the safe social distances required from us with regards to the Covid 19 guidelines.All orders received up until 10am on Friday 12th June will have shipped today unless you have requested a later date or we have held it back for delivery closer to Father's Day. All orders received over the weekend will ship tomorrow. However, we will try to hold back as late as possible any orders which are clearly for Father's Day.GOING AHEADAll orders received from 10am on Monday 15 th June this weekup until our cut off point this week will be dispatched from our warehouse on Wednesday & Thursday 17/18th June of this week. We will be attempting to dispatch everything on Wednesday because there are traffic build ups evident and that will translate into a knock on delay as the week goes on.It is now taking us an average of under 3 days to dispatch orders placed. The quickest is 2 days and the longest is 7 days. 99% of deliveries are attempted within one day meaning that an estimated time for delivery from the moment you place your order is between 3 and 7 days with an average of 4. The calendar date is an estimated latest date of delivery and it currently shows Friday 19th as the Delivery date.Your contract/purchase with us is on the basis that this is the latest date by which you are prepared for us to attempt to make a delivery. We are working effectively to better this estimate, we are working very, very hard to deliver your gifts, but we must be cautious considering the uncertainty of the current climate and our own physical capabilities. If you require a later date then simply select that later date on our calendar.Please, please, please do not order if you want an exact date, we can only give approximate indications. For additional guidance/T&C's on this please click here.NEXT UPDATE will be in a few days time closer to Father's Day. FATHER'S DAY GIFTS Interim Update Monday 1st June, 2020 For all Father's Day Gifts please select Wednesday 17th June as your delivery date.  We will be dispatching on Tuesday through Wednesday and into Thursday during that week.  We will pull out Father's Day Orders and schedule them for Wednesday 17th or Thursday 18th dispatch unless you specifically request so that it is as close as possible to Fathering Sunday.Please note we will be closing our Father's Day Order book earlier than previous years as we are limited by hours in the day, staffing shortages and social distancing regulations.  We anticipate last orders for pre Fathers' Day delivery to be approximately 14th/ 15th June, but may need to bring this forward in the event of any surge in orders. Thank you for your understanding at this busy time.Update Friday 29th May 2020Lockdowns are being eased in our operating jurisdictions, but it is far from being business as usual. We will be continuing to operate a 7 day working week with limited bulk shipping days in order to maintain the safe social distances required from us with regards to the Covid 19 guidelines.  Our objective is to bring down average dispatch times efficiently to provide the best possible service to our customers despite the circumstances.All orders received up until 10am on Monday 25th May will have shipped this week on a next day delivery service where such a service exists.  GOING AHEAD* All orders received from 10am on Monday 25th May up until approximately 5pm or close of business on Thursday, 28th May will be dispatched from our warehouse on Monday 1st June.  Expect a 24 hour day for Ireland and European deliveries due to the Bank Holiday Public Holiday in IRELAND on Monday 1st June.**  All orders from close of business, Thursday 28th May until approximately Monday 10am on 1st  June will ship on Tuesday 2nd June.***  Orders from Monday Morning of the 1st June until approximately Thursday afternoon of the 4th June will ship on Monday 8th June.  (NOTE THE IRISH BANK HOLIDAY ON 1st JUNE, WHICH MAY DELAY DELIVERY, BUT IT WILL NOT DELAY OUR OPERATIONAL DISPATCH)It is now taking us an average of under 4 days to dispatch orders placed.  The quickest is 2 days and the longest is 7 days.  99% of deliveries are attempted within one day meaning that an estimated time for delivery from the moment you place your order is between 3 and 8 days with an average of 5.We are preparing to reduce our average dispatch time from 4 to 2.5 days and hope to be able to achieve this benchmark within next 2 weeks, just in time for Fathers Day!  However that speed of service delivery is not sustainable in the long run.   From Monday 1st June our calendar will therefore show 10th June as estimated delivery date, but we may attempt to dispatch earlier to assist our operational logistics in anticipation of a busier than usual Fathers Day.You may order now for Fathers Day delivery by selecting 17th June as your delivery date.  Please be advised we have limited stock and assembly capability, so please place your order early. It is for this reason and we cannot stress this enough, the calendar date is an estimated latest date of delivery. Your contract/purchase with us is on the basis that this is the latest date by which you are prepared for us to attempt to make a delivery.  We are working effectively to better this estimate, we are working very, very hard to deliver your gifts, but we must be cautious considering the uncertainty of the current climate and our own physical capabilities.  Please, please, please do not order if you want an exact date, we can only give approximate indications.  For additional guidance/T&C on this please click here.NEXT UPDATE will be in approximately 1 weeks time 4th June, 2020-Update 21st May 2020Lockdowns are being eased in our operating jurisdictions, but it is far from being business as usual. We will be continuing to operate a 7 day working week with limited bulk shipping days in order to maintain the safe social distances required from us with regards to the Covid 19 guidelines.  Our objective is to bring down average dispatch times efficiently to provide the best possible service to our customers despite the circumstances. All orders received up until 10am on Monday 18th May will have shipped this week on a next day delivery service where such a service exists.  GOING AHEAD* All orders received from 10am on Monday 18th May up until approximately 5pm or close of business on Thursday, 21st May will be dispatched from our warehouse on Monday 25th May.  Expect a 24 hour delay for GB deliveries due to the Bank Holiday Public Holiday in GB on Monday 25th May.   **  All orders from close of business, Thursday 21st May until approximately Monday 10am on 25th May will ship next Wednesday 27th May.***  Orders from Monday Morning of the 25th May until approximately Thursday afternoon of the 28th May will ship on Monday 1st June.  (NOTE THE IRISH BANK HOLIDAY ON 1st JUNE, ALL IRL DELIVERIES WILL BE HELD UNTIL TUESDAY 2nd June)It is still taking us an average of 4.67 days to dispatch orders placed.  The quickest is 2 days and the longest is 7 days.  99% of deliveries are attempted within one day meaning that an estimated time for delivery from the moment you place your order is between 3 and 8 days with an average of between 5 and 6.We have not changed our estimated date of delivery from the 27th May and will not do so until as late as Monday Morning 25th May.  The reason for this change in policy is that we are continually beating our estimated delivery timelines.  We are preparing to reduce our average dispatch time from 4.67 to 2.5 days and hope to be able to achieve this benchmark within next 2 weeks, just in time for Father's Day!  From Monday 25th May our calendar will therefore show 3rd June as estimated delivery date, but we may attempt to dispatch earlier to assist our operational logistics.. It is for this reason and we cannot stress this enough, the calendar date is an estimated latest date of delivery. Your contract/purchase with us is on the basis that this is the latest date by which you are prepared to accept delivery.  We are working effectively to better this estimate, we are working very, very hard to deliver your gifts, but we must be cautious considering the uncertainty of the current climate and our own physical capabilities.  Please, please, please do not order if you want an exact date, we can only give approximate indications.  For additional guidance/T&C on this please click here.NEXT UPDATE will be in approximately 1 weeks time 28th May, 202o. Update 14th May 2020Mid May and we are continuing to operate a 7 day working week with limited bulk shipping days in order to maintain the safe social distances required from us with regards to the Covid 19 restrictions. All orders received up until 5pm Sunday 10th May will have shipped this week on a next day delivery service where such a service exists.GOING AHEAD* All orders received from 5pm on Sunday 10th May up until 4pm Thursday, 14th May will be shipping on Monday 17th May.  **  All orders from 4pm Thursday 14th May until Monday 10am on 18th May will ship next Wednesday 20th May.***  Orders from Monday Morning of the 18th May until approximately Thursday afternoon of the 21st May will ship on Monday 25th & Tuesday, 26th May.  (NOTE THE UK BANK HOLIDAY ON 25th MAY, GB DELIVERIES WILL BE HELD UNTIL TUESDAY)It is taking us an average of 4.67 days to dispatch orders placed.  The quickest is 2 days and the longest is 7 days.  99% of deliveries are attempted within one day meaning that an estimated time for delivery from the moment you place your order is between 3 and 8 days with an average of between 5 and 6.We cannot stress this enough, the calendar date is an estimated latest date of delivery. Your contract/purchase with us is on the basis that this is the latest date by which you are prepared to accept delivery.  We are working effectively to better this estimate, but we must be cautious considering the current climate.  It currently shows 27th May as estimated date of delivery as we do not want to disappoint. Please, please, please do not order if you want an exact date, we can only approximate.  For additional guidance/T&C on this please click here.NEXT UPDATE will be in approximately 1 weeks time 21st May, 2020Update 7th May 2020Our 7 days weekly schedule is continuing for the month of May. We are still in National Lockdown until 18th May and it is important that we do what is asked of us with regards social distancing.We are still operating with Directors and core Operational Staff and are able to maintain safe social distances between us through Warehouse and Office Zoning.We started today training existing staff in Operations in preparation for the lifting of lockdown.All orders received up until 5pm Sunday 3rd May will have shipped this week on a next day delivery service where such a service exists.GOING AHEAD All orders received from 5pm on Sunday 3rd May up until 5pm Wednesday, 6th May will be shipping on Monday 11th May.The exceptions to this rule are Gift Baskets sent for International Mothers Day, which will ship Today 7th May and Friday 8th May.-All orders from 5pm Wednesday 6th May until Sunday 3pm on 10th May will ship next Wednesday 13th May.-Orders from Sunday evening of the 10th May until approximately Wednesday evening of the 13th May will ship the following Monday, 18th May.As you can see we are still working between 5-7 in arrears over the course of the weekend but midweek dispatches are down to less than 1 week and as quick as 3-4 days to process. We have reduced dispatch times, but we are getting busier.We cannot stress this enough, the calendar date is an estimated latest date of delivery. It currently shows 20th May as estimated date of delivery as we do not want to disappoint. Please, please, please do not order if you want an exact date, we can only approximate.  For additional guidance/T&C on this please click here.All deliveries are usually with 1-2 days, but can be delayed if Medical freight takes priority.NEXT UPDATE will be in approximately 1 weeks time 13/14th May, 2020

  •              *                *

Update 29 April 2020Our 7 days weekly schedule will continue for the month of May.  We are still in National Lockdown and it is important that we do what is asked of us with regards social distancing.We are operating with Directors and core Operational Staff and are able to maintain safe social distances between us through Warehouse and Office Zoning.We added an extra dispatch date this week to take into account the Irish and British Bank Holidays next week.All orders received up until Sunday, 26/4/20 will ship today 29th April or tomorrow Thursday 30th April. GOING AHEADAll orders received from 9pm on Sunday 26th April up until 12 noon today Wednesday, 29th April will be shipping on following dates:Great Britain: Monday 4th MayIreland: Tuesday 5th May -All orders from today 29th April until Saturday 12 noon on 2nd May will ship next Wednesday 6th May.-Orders from 12pm Saturday 2/5/20 until approximately next Wednesday 6/5/20 will dispatch the following Monday, which is May 11th, 2020.As you can see we are still working between 5-7 in arrears over the course of the weekend but midweek dispatches are down to less than 1 week and as quick as 3-4 days to process. We have reduced dispatch times, but we are getting busier.We cannot stress this enough, the calendar date is an estimated latest date of delivery as we do not want to disappoint. Please, please, please do not order if you want an exact date, we can only approximate.  For additional guidance/T&C on this please click here.All deliveries are usually with 1-2 days, but can be delayed if Medical freight takes priority.NEXT UPDATE will be in approximately 1 weeks time 6th May, 2020*                             *                              *                               *Update 22 April 2020.We are continuing to work a 7 day weekly schedule with reduced staff numbers to ensure social distancing. We are able to provide an approximate date of dispatch based upon the time of your order.  Currently we are operating 5-7 days in arrears, which is why the only available dates for delivery are from Wednesdays from 6th May onwards.   We cannot stress this enough, the calendar date is an estimated latest date of delivery.  Do not order if you want an exact date, for additional guidance/T&C on this please click here.What this means is that all orders received over Easter and up until Wednesday 15th April will have shipped on Monday 20th April.All orders from 12pm on Wednesday 15th April until Friday 2pm of the 17th April will ship today Wednesday 22nd April.As you can see this means that we are operating between 5 and 7 days in arrears.  This is a necessary state of affairs due to logistics, staff and warehouse space restrictions on safe working.  All of these orders had the 29th April as an estimated delivery date.GOING AHEADAll orders from Friday 17th April until 5.45pm on Tuesday 21st April will be dispatched on Monday 27th April. Orders from Tuesday 21st at 5.45pm until Friday 24th April at 5pm will dispatch the following Wednesday 29th April.All deliveries are usually with 1-2 days, but can be delayed if Medical freight takes priority.NEXT UPDATE will be in approximately 1 weeks time 29th April*                       *                          *                           *                       *                          *Basketsgalore Covid19 AnnouncementWe have taken the extraordinary measure of suspending orders on our website from 11am on Saturday 28th March.  We are not closing and the facility will be manned by one of us, it is a temporary suspension of dispatches only.We expect you have more important things to worry about, than reading an update from our little family run Gift Basket company, but we wanted to let you know, to explain why, and our plans to get back to work - serving you.------------------------------------------------------------------------------------------------------------------------------------The reason for this suspension are 4 fold.1. LABOUR It's a time intensive business at the best of times.  And with just us 3 Siblings, and 2 staff members we simply cannot process your orders quickly enough in a safe manner. We have a standby group if anything happens to us, and we of course have staff furloughed to return when things outside are safer.  But, for now, we have to rotate warehouse and office space to keep us all individually isolated. We have adapted very well and our facility is manned 7 days a week from sunrise to long after sunset. Alas in spite of thousands of square feet of warehouse, and the ability to zone it off quite effectively, we effectively march at the speed of the office’s ability to process. 2. LOCATION All of us will have our own tales to tell of Covid 19’s impact based on our location and time.  We believe that at this moment in time in our location, we help the most by stopping movement totally for a 3 week period with only emergency or essential exceptions.  Whilst we are not on the list of businesses, which must stop trading, we believe we serve society better by ceasing dispatches for a temporary period.3. INCREASING DEMANDWe have been ahead of the curve for the past month putting measures in place to protect and serve our staff and customers.Weekend of March 7th - Surfaces and Hygiene targetedMarch 9th - Vulnerable staff sent home and told to isolateMarch 14th - Moved to a 7 day week, 15 hour day to exceed social distancing guidelinesThis is our 2nd week of limited dispatch days, and whilst we have managed it, we’re really riding our luck.  So over this weekend and up until Tuesday we know we can ship all orders going at the pace we are working. 4. PREPARATIONWe need the time to prepare to use what small resources we have to organise to help others locally, or target aid for particularly badly affected urban areas. We’re thinking about what comes next.   We don’t know in what format or guise we will be returning to in 3 weeks time, which we fear may be overly optimistic.  For comparison sake, Wuhan is only just beginning to return fro