It has been a while since we have written to you, with so many projects on the go at once during the summer period. So there must be lots to tell you about by now! There are 3 major projects that immediately spring to mind.
One of the main projects we've been working on is the introduction of a new management system, which works as a stock control & order dispatch system as well as an accountancy & reporting package. After researching all the available packages on the market we decided to go with one called Linnworks, as it integrates seamlessly with our Magento E-commerce store.
With any new system it takes a while to set up implement, learn & test before everything is as it should be. There was a lot of data entry to do, but now all that initial information has been inputted it will simply be a matter of keeping it up to date. Easier said than done I'm sure!
We also had the Corporate Restructuring, as detailed in an earlier blog. This has also been a time consuming & ongoing process, but we feel it was important to prepare for the changes that will soon be introduced, rather than re-acting to changes when they are made required. The restructure also involved a lot of physical & administrative changes, but we are almost there!
Finally, we have also been gearing up for our busiest time of year - Christmas! (Ho ho ho!) Both the warehouse and office staff have to start preparing months in advance. All the products are decided upon, ordered and Christmas hampers designed & photographed throughout the summer. We also have to bring in extra staff and prepare the order processing systems. We try not to play any Christmas music until at least November, although I think I might have heard "Oh I Wish It Could Be Christmas Everyday" coming from the warehouse last week though!
The BG Team