Customer Announcement – Delivery Update on Shipping Times: Read More

customer service

A Week In The Life Of A Baskets Galore Customer Service Adviser (July 2017)

Ok, so the weekly and even monthly occurrence of this particular blog series hasn't really worked out, as I can see the last one was done in April and it is now July. However, that at least that means
Gift Delivery Changes No Problem For BasketsGalore

Gift Delivery Changes No Problem For BasketsGalore

Gift Delivery Process

Now you may think that we have it a bit easier here in the office, as we get to sit at our desks while the warehouse are busily at work packing baskets. But, there are sometimes

A Week In The Life Of A Baskets Galore Customer Service Adviser (April 2017)

Yes OK, OK we know! We're supposed to try and do this blog on a weekly basis, but it has just been so busy lately that we haven't been getting round to it. We haven't even managed to do it on a monthly

Most Memorable Customer’s: Sue, NSW, Australia

Our Most Memorable Customer blog proved to be a bit of a hit last month, with Jenny telling us she now feels "a little bit famous" from being the star of the story!We started chatting
New Text Delivery Alerts For Irish Courier

New Text Delivery Alerts For Irish Courier

Delivery is a very important and vital aspect of our business and so we choose to work with the best delivery companies we can find.For many years now we have been using DHL and ParcelForce for our UK

BasketsGalore Customer Reviews From Christmas 2014

We love to receive reviews from customers as we get to read how we have helped make people happy! The reviews tend to appreciate the high levels of customer service we always strive to offer, the fast

"Above The Call Of Duty" - BasketsGalore Customer Service Reviews

You may have read how we like to treat each order as if it was going to one of our own friends or family members (or you can do here). Because
BasketsGalore's 3 Customer Care Improvement Tips

BasketsGalore's 3 Customer Care Improvement Tips

You wouldn't believe attending a course could take so long to organise but after an initial enquiry back in April of this year, Victoria & I were the first of our colleagues to attend the Customer