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Customer Service Galore!

Happy Thursday Folks, it's almost time for the weekend and I thought I would fill you in on a customised Get Well Gift Hamper we dispatched this month!

Our lovely Roma was contacted by our customer Carol, from Qatar who wanted to send something really special to their poorly friend in Latvia! Roma took the time to help create exactly what Carol wanted by combining our Brunch Basket with some add ons! Sometimes when we speak to past or future customers, they feel it might be difficult to add an extra item to a pre-made Basket, but for BG it is easy as 1, 2, 3!

Carol added a Get Well Balloon, A Mindbending Puzzle Game and Men's Health Magazine to our Brunch Basket! The final product was filled with luscious Salmon and Ham that was joined with rich cheese, chocolates and baked goods! These will all be washed down with some refreshing juices while the recipient can enjoy a good read or puzzle! Can it be get any better, eh? :)

2400720The only hard part was the delivery address for this Hamper! As our Roma is from Lithuania, she was able to help Carol adjust the delivery address, as we needed to define the layout. Roma is our office expert in Addresses and especially European ones (I always like to ask Roma to check EU addresses before I print the label :) )

We dispatched Carol's Gift Hamper on the Express DHL Delivery Service and Roma was very pleased to hear that delivery was made without a hitch! If you ever want to discuss delivery to Europe, you can always send us an email or give us a quick call!

Carol emailed us to say 'they have one happy friend' although she mentioned in her Gift Card Message: 'PS. Just to be clear this doesn't mean you can lay on our side of the sofa, okay?' I wonder if the recipient got to spread out on the sofa then? ;)

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