British Summer Time may begin in just over a week, but unfortunately it looks like anything but summer outside.
Most areas in the UK & Ireland are so badly affected by snow and flood waters that many roads are impassable & people are being advised not to travel unless absolutely necessary. Many homes have been left without electricity and schools around the country are closed.
BasketsGalore are still dispatching gifts today by courier, but some deliveries may be subject to delays due to the wet or snowy conditions. Some gifts dispatched on Thursday may also be affected.
You can track the delivery progress of your gift basket via your account. If the tracking information shows "on hold" rather than "with delivery courier" it suggests that the local depot has been unable to each the delivery address that day & so will try again on the next available day.
We apologise for any delays experienced, but trust you understand that it is outside of our control. The courier companies we use are some of the biggest around & so will have contingency measures in place for such events.
Hopefully the bad weather conditions will clear over the weekend so as normal service can resume on Monday. We have lots of Easter gift baskets to dispatch next week, so remember to order yours ASAP.
Any queries please just get in touch with us on firstname.lastname@example.org
The BG Team