Customer Announcement – Delivery Update on Shipping Times: Read More

customer care

Allergens, coming to a food label near you

Allergens, coming to a food label near you

I think it’s pretty safe to presume that out of everyone in the office, I am probably the one with the most allergies. Ranging from latex, to dairy products, to fish, to lobster, to pollen, dust, animal

Baskets Galore Customer Gifts - Gift Baskets 6.2.15

Today is all about celebrating the young and old! Below is our top pick of the Gift Baskets that were ordered

Baskets Galore Customer Gifts - Fruit & Flower Alternatives 6.2.15

Today is all about pampering & indulging. It's always a little quieter on the fruit & flowers front on a Friday, as Saturday delivery is a bit more expensive. Monday to Thursdays are our biggest
Baskets Galore's Top 5 Customer Service Success Stories

Baskets Galore's Top 5 Customer Service Success Stories

Every Christmas we work hard to ensure that we keep our same high standard of customer service, because our customers are important to us. When we know that we have helped a customer make
Baskets Galore's Christmas Office Team

Baskets Galore's Christmas Office Team

At Christmas the office becomes almost as busy as Santa's workshop with the office working hard to process orders and organise delivery for every Christmas Gift Basket. During the year we have 1 or 2

Baskets Galore's Still Delivering For Christmas

Online shopping has exploded this Christmas! More and more people are buying their Christmas presents online. Especially with Black Friday & Cyber Monday being such a success in the
BasketsGalore Love To Chat - Olark Live Chat Proving Popular

BasketsGalore Love To Chat - Olark Live Chat Proving Popular

We are always looking to improve our service at BasketsGalore by adding new features to our website to assist our customers. We have used a "live chat" facility for a number of years now & have

4 Reps, 3 Hotels, 2 Clients & 1 Gift Basket

The 'Mysterious Tale of The Travelling Birthday Businessman' began when Roma received an order from a company in Dubai for a client of theirs who was on business in the UK.The company representative
BasketsGalore's 3 Customer Care Improvement Tips

BasketsGalore's 3 Customer Care Improvement Tips

You wouldn't believe attending a course could take so long to organise but after an initial enquiry back in April of this year, Victoria & I were the first of our colleagues to attend the Customer
A Funny Fishy Tale From A BasketsGalore Recipient

A Funny Fishy Tale From A BasketsGalore Recipient

About a year ago, we changed the cool pockets/sleeves that our chilled items are delivered in. They used to have the outer appearance of a large white envelope and we would stick the below label on it,