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Most Memorable Customer’s: Lagan/KANA/Verint

The next installment in our Memorable Customers series focuses on another Corporate Customer, who are based in a neighbouring town. When they first started placing orders with us they were known as Lagan Technologies, but then they merged with another company and became known as KANA, and finally as Verint. They specialise in CRM software and seem to be going from strength to strength.

Lagan originally came to us back in 2009 when hosting an event for which they needed little welcome goodie bags for the attendees. This isn't something we offer as standard, but we are happy to help out when we can & were able to come up with a small goodie case instead. They must have been a hit as from then on the company continued to order gift baskets from us, with their latest order being placed just this week.

The lovely Laura places all the orders with us & used to email through the basket & address details, we would then invoice her and speak on the phone for payment. To make it easier for Laura to place her orders, we registered her with an online account so as she could pay immediately and get all the automatic tracking & delivery information etc. Easy peasy eh!

Laura tends to mainly order new baby gift baskets and get well gift baskets, and then in December they place a larger bulk order for Christmas hampers.

We would like to thank Laura & Lagan for all their custom over the years, and we hope we can continue helping you with all your gift giving requirements into the future.

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