Hopefully most of you will be familiar with one of our fantastic sister sites - Irish Gourmet. This funky website allows you to either add items to a Pre-Made Gift Basket or entirely Create Your Own! I know, genius! So this is exactly what our customer Christine in BERMUDA did for her poorly colleague in BIRMINGHAM.
I first met Christine via our Live Chat application, as she began looking on Baskets Galore for the perfect Gift Basket for her friend from afar. Christine was keen on something tasty and filled with baked goods, therefore introducing the Ancient York Gift Basket!
Christine then got in contact via email about adding items to her Gift Basket, she was keen for some extra magazines to help entertain her friend while she is on the mend. I introduced Christine to Irish Gourmet and after a few emails, I assisted with the purchase of her Ancient York Gift Basket with 5 Magazines (including a special request):
- Woman & Home
- Women's Health
- Marie Claire
- People (US)
This was really no problem at all, as long as we have a little heads up, we are more than happy in trying to source your desired magazine. So after a little sourcing we ended up with one fabulous Gift Basket:
Christine even went on to leave a truly awesome Review:
'I must say that the customer service is superb! I dealt with Victoria and she went over an beyond. She was courteous, helpful and added things to my order that I wouldn't have thought of. My first time ordering on Baskets Galore and would recommend the site and the service to anyone. Thank you...'
And we have one very happy customer :) Keep an eye out for some more custom Gift Baskets in this months BG Blog!