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When A Fruit Basket Becomes That Little Bit More
We recently had an order for a get well gift basket, the recipient of which was suffering from a particularly sore throat. Our customer had found our range of alternative get well gift baskets, as she didn't want to send one of entirely food due to this fact.She opted for our Get Well Fruit Basket For Her which is a lovely mix of fresh fruit, sweet treats, puzzles and a magazine. Perfect for entertaining and feeding the patient!
She had also requested to add another magazine, but not confirmed which type she wanted. Victoria spotted this and as our couriers were about to collect she gave our customer a quick call and asked her. She confirmed she would like to add Cosmopolitan magazine and also took the opportunity to explain to Victoria about the sore throat. She asked if there was any way some of the fresh fruit could be substituted as the recipient might not be able to eat for a few more days and by then the fruit might be past its best.Victoria of course told her we'd be happy to help and explained to the packaging team that we needed to substitute out half of the fruit (the harder fruits) and put in some items that would last a bit longer. We always take a look at the rest of the contents in the gift basket and try to match the substitute items up to complement these. In this case we added Sun-dried Mangoes, Fruity Tea (to help with the sore throat) & Baked Goods (muffin, cupcake and mini cake with long shelf life.)We think the new version of the gift basket looked really colourful and tasty and we hope Navjot enjoyed it after the sore throat had worn off!
She had also requested to add another magazine, but not confirmed which type she wanted. Victoria spotted this and as our couriers were about to collect she gave our customer a quick call and asked her. She confirmed she would like to add Cosmopolitan magazine and also took the opportunity to explain to Victoria about the sore throat. She asked if there was any way some of the fresh fruit could be substituted as the recipient might not be able to eat for a few more days and by then the fruit might be past its best.Victoria of course told her we'd be happy to help and explained to the packaging team that we needed to substitute out half of the fruit (the harder fruits) and put in some items that would last a bit longer. We always take a look at the rest of the contents in the gift basket and try to match the substitute items up to complement these. In this case we added Sun-dried Mangoes, Fruity Tea (to help with the sore throat) & Baked Goods (muffin, cupcake and mini cake with long shelf life.)We think the new version of the gift basket looked really colourful and tasty and we hope Navjot enjoyed it after the sore throat had worn off!