We have received a special request from Tania in Ireland. She ordered Take it Easy basket for her sister’s birthday. Then she sent us an email with her order number asking if we would be able to replace chocolates in a basket with fresh fruit as her sister would prefer that.
Of course, we were able to replace chocolates, no problem at all. In fact, we are always excited to make changes to our existing baskets as it gives us some inspiration and new ideas in creating a new baskets. Our warehouse team made this basket and it looked really beautiful. We took a picture of this lovely basket and sent it to Tania as well.
After we sent her these pictures we got a lovely reply from Tania:
'Thanks so much, that looks wonderful and thank you for all the trouble you went to to have it just perfect. I hope my sister has a wonderful birthday and your hamper is the icing on the cake. We look forward to her receiving it tomorrow.'
Basket then has been dispatched and delivered very next day in time for birthday celebrations. She was delighted! Tania was so happy with this gift basket and with our customer service, she even submitted a review on our external review site reviews.co.uk
'I ordered a basket for my sister's birthday and I must say, Baskets Galore were fantastic. I was quite fussy in my selections as I wanted my sister to really enjoy her present. The staff were so accommodating, pleasant and professional. The basket arrived on the requested date and was fabulous. The changes I had requested had been taken care of and the basket was beautifully presented.
Many thanks for all the effort and for the care and attention to detail'
Thank you very much for your lovely comments, Tania. We are looking forward to be a service for your future gifts.