Delivery is a very important and vital aspect of our business and so we choose to work with the best delivery companies we can find.
For many years now we have been using DHL and ParcelForce for our UK deliveries and Nightline Delivers for our deliveries to Ireland and Northern Ireland. The UK couriers have had text alerts as an option for a good while now, whereas it wasn't available with our Irish courier.
However, we are pleased to announce that from this week (W/C 20th April 2015) text alerts will also be available for orders being delivered within Ireland.
The text alert will read like follows:
Your <Baskets Galore Gift> parcel arrived at Nightline on <dd/mm/yyyy>, delivery is due today. Track on www.nightline-delivers.com, TrackNo: <abcd12345678>
The benefits of these text alerts are:
The recipient knows that their gift is scheduled to arrive that day
They know the name of the courier company who will be delivering their gift
They know the tracking code for their parcel
The alert may also narrow the time slot down for them
The alert will tell them when the gift has been delivered
We think this will be particularly helpful at Christmas time when the day of dispatch isn't always on a next day basis and the recipients may be out and about.
Do you think this will be beneficial?