After the busy Christmas period you might think all goes quiet at a gift basket and hamper company, but not at BasketsGalore. Others might decide to take some well-earned time off or a holiday to recover from the long hours worked in December, but not us!
We aren't a traditional hamper company which mainly operate at Christmas time. We are here all year round offering thank you, get well soon, new baby, birthday and congratulations gifts. We like to be here in January to keep dispatching your orders, to help with any queries and to put our plans for the year ahead into action.
With this in mind I asked around my fellow colleagues to find out what they are all working on.
Andrea - I am a bit of a multi-tasker and so am working on a number of things at once such as Social Media, Corporate Orders & Customer Service (in between being a new mummy!)
Jade & Laura- Jade has been designing our new range of gift cards as every basket we send has a gift card message included with it, while Laura has been de-Christmas-sizing our websites!
Simon & Jonny O - Are putting together a plan to help the warehouse and office become more integrated so order processing can be further streamlined. Simon is also sorting out the PC's & networking in the office and a broadband back up, after we were left with no internet for a day or 2 post Christmas! While Jonny O also organises stock in the warehouse and helps to dispatch orders.
Jonny S - Is working on our online linking campaign & SEO/PPC strategy.
Selina - Is currently writing lots of cheques to our lovely suppliers. Great for them, not so good for us!
Neil - Is signing said cheques and also working on our business plan for the next 3 years!
Roma & Victoria - Are busy processing the paperwork for all of your orders and tracking existing ones, as well as answering the phones and 1 million other admin tasks! You can hear their keyboards being frantically tapped throughout the day!
Kate - Is usually found under a pile of paperwork as she is surrounded by orders to prepare the VAT return for Q4 2013. You can usually lure her out with the offer of chocolate.
Sylwia - is photographing some new gift baskets to be included on our website and also oversees the dispatch of orders, as she has the magical creative touch!
Kasia & Brandon- are busy worker bees assembling, boxing & dispatching your orders.
Lynne - is another multi-tasker whose daily activities range from Purchasing, Creating New Ranges and Customer Care.
As you can read, it is all go at BG and there is never a dull moment!
All in all we simply have no time to feel the January blues! We hope you aren't feeling too blue either :)