TGI Friday Folks!
I just wanted to write a quick update regarding our delivery rates to Europe, as I think it's pretty good news for those of you wishing to send gifts internationally.
As you may know BasketsGalore has always offered a European delivery service, and we have even delivered further afield to the likes of the US, Canada, Australia & Russia in the past. Currently we are concentrating on a great, cost effective delivery service to countries based in the EU, as then there are no worries about customs hold ups & charges.
When exporting/importing to non-EU countries Customs can hold a parcel for inspection & can also add duties/charges on, so when delivery is attempted they ask the recipient to pay this additional charge. These customs charges are separate & on top of the delivery price that is paid to the delivery company, so we have no control over the charges.
So for this reason we specialise in sending to the most popular EU countries our customers ship to. These include Belgium, France, Germany & the Netherlands in Zone 1 and Spain, Portugal, Italy, Poland & Sweden in Zone 2. For the full list of delivery countries please see the table below:
Europe Zone 1 -Holland, Belgium, Luxembourg, France, Germany
Europe Zone 2 - Portugal, Spain, Italy, Austria, Greece, Cyprus, Malta, Denmark, Sweden, Finland, Poland, Lithuania, Latvia, Bulgaria, Czech Rep, Estonia, Hungary, Malta, Monaco, Romania, Slovakia, Slovenia.
In past years we have only offered an Economy Service to European destinations, as these are available at lower rates. However, delivery can take 3-6 working days (depending on the destination country/zone) so you need to order a week or so in advance if it is a birthday gift for example.
For Christmas 2011 we introduced an Express European delivery service, as many Christmas hampers contain perishable items & so it isn't advisable for them to be in transit for too long. (Perishable items are packed with ice packs which last 48-72 hours) The express service proved popular & many hampers arrived at their destination the next working day, or if not within 48 hours.
However, we understand throughout the year customers may wish to send a new baby basket or a smaller tea & biscuits hamper to friends, family or colleagues and don't need it to arrive ASAP.
So for 2012 we have introduced 2 European delivery rates at once, so customers can now choose between Express (1-2 days) or Economy (3-6 days).
Current Pricing - Feb 12 (subject to change if our rates with courier company increase of decrease)
Economy Service Zone 1 - £22.99 - 3-6 working days (no perishables)
Economy Service Zone 2 - £26.99 - 3-6 working days (no perishables)
Express Service Zone 1 - £44.99 - 1-2 working days
Express Service Zone 2 - £49.99 - 1-2 working days
Please see our delivery page for the most up-to-date pricing & country zones etc.
The only thing we ask is that if you pick a gift basket that contains perishable food then it must be shipped on the express service, so that is arrives in top condition. By perishables we mean smoked salmon or other meats like ham, chicken, duck& salami. Also soft cheeses and fresh fruit count as perishables.
Any food gift baskets containing ambient products only, such as biscuits, cake, lemonade, preserves, chutney & chocolates etc can be sent on the economy service. Also any baby gift baskets, pamper baskets or children's toy baskets are also fine to travel on the economy service.
Obviously if you need the basket to arrive by a certain date we advise picking the express service option. If the birthday/occasion is in 3 days time, for example, it would be better to pick the express service. Although the economy service estimates 3-6 days this is a rough guide & so it is not guaranteed to arrive in 3 days. Whereas with the express option it is a timed service & therefore it is more than likely to arrive within 48 hours. (Unless of course there is a hold up due to bad weather conditions or the address is difficult to locate)
Please remember it is a couriered signed delivery service rather than the postal service, so someone needs to be at the address to sign for the delivery. Many customers find delivery to a work address can be very convenient. We do provide you with tracking details when your basket is dispatched, so you can advise the recipient what day it is scheduled for delivery. Also please include a local telephone number for the recipient, should the driver need to speak with them to gain access to a property or for directions. The local driver will not be able to dial internationally to a UK, US or Irish telephone number.
I think that's it (sorry longer than I thought!), but I hope you find this blog useful should you wish to ship gifts to Europe with us.
Have a great weekend!
The BG Team