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Customer Delivery Announcement

Customer Announcement

It is only Saturday 10th July. Why is my next delivery date Wednesday 14th July?

BasketsGalore is expanding its office space and refurbishing the packaging & dispatch area, so unfortunately will be unable to process orders on Monday 12th July. We will start dispatching orders to the UK & Ireland again on Tuesday 13th July.

So if I order any time on Saturday, Sunday or Monday it will make no difference?

Yes, we have taken the decision to carry out all work over this weekend, as it also coincides with the 12th July Public holiday.

I understand and am happy for my Gift Basket to be dispatched by BasketsGalore on Tuesday 13th or Wednesday 14th July.

That's great & to thank you for being so understanding we'd like to offer you the following:

1) An Upgrade to the Express Delivery service at no extra cost
2) 2 x Complimentary bars of Chocolate Garden Handmade Luxury Chocolate to be included in your gift basket

This applies to ALL GIFT BASKETS ordered over this period.

Additional Information

BasketsGalore have moved premises quite a few times in the past few years as we have continued to grow. On this occasion we are improving the warehouse logistics and increasing our office space for efficiency purposes. We greatly apologise to our customers for the inconvenience, but unfortunately it is a necessity.

As we strive to produce greater efficiencies within our operations, it has become apparent that additional space & enhanced operations are required to keep individual unit costs down. New procedures have been implemented, which will enable us to process more orders in a faster period of time.

The result will be lower prices and a better online shopping experience. We would like to thank you all for your understanding and co-operation as we continue to grow.

Yours faithfully,

BasketsGalore

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