It's that time of year when everyone is asking the same two questions.
Are you still taking orders?
The answer is yes, we are still taking orders. Any orders placed now and over the weekend will be dispatched on Monday and Tuesday of next week. The courier companies are working until Christmas Eve, so there is every chance that your Christmas gift will arrive in time for Christmas Day.
Are you able to guarantee delivery before Christmas?
Probably, but we don't want to make any promises. The truth is that there are no guarantees anything will arrive when you send something through a delivery network. However to give our customers an idea, Basketsgalore dispatched several hundred hampers today. They are due for arrival tomorrow and on Monday within the UK & Ireland.
Baskets dispatched tomorrow will contain no salmon as we are close to the weekend. However hampers such as Tradional Feast, Battle of the Biscuits, The 100% alcohol free hamper are still able to be dispatched on Fridays. These baskets can expect to arrive within Britain on Monday and Tuesday. Ireland is exactly the same.
Last year when we monitored the Monday and Tuesday dispatches in the week leading up to Christmas Day, all the baskets with the correct delivery details and telephone numbers were delivered before Christmas Day. In this year Christmas fell on Thursday, so for 2009 it is better as there is an extra day.
We can't reiterate enough how important it is that customers check the delivery details before sending their order. It is difficult to intercept a parcel consignment once it has been dispatched, so please help us by checking those details.
We would also like to urge some customers who have placed orders, but have not responded to queries from Basketsgalore regarding their order to contact us before Monday in order that their basket can be dispatched.
Since Christmas Day is Friday this year, we are not taking any more orders for delivery outside of the UK, Ireland, Germany, France, Netherlands and Belgium. For these countries mentioned, we will be sending all parcels without exception on the express delivery service by Tuesday 22nd December at the latest.
Orders received after 11am on Tuesday 22nd December will be dispatched on Wednesday 23rd December.