A Week In The Life Of A Baskets Galore Customer Service Advisor

July 29, 2016

Hello Everyone, It’s been a long time since I have done A Week In The Life Of A Baskets Galore Customer Service Advisor  blog. I have been on holiday for sometime and then been busy adding our new Pure Fruit Basket/Hamper range. So let’s get started 🙂 How I Helped A Customer: Once I was going through the orders I noticed an order placed by Emily. She ordered a gift basket to…

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Baskets Galore’s Customer Gifts – Gift Baskets 20.07.16

Happy Wednesday Folks! Would you believe after the tremendous sun we had yesterday, there is HUGE rain storms here today?! That hasn’t stopped the BG Warehouse shining though and I have 3 beautiful Gift Baskets for you. I will kick Today’s Daily Dispatch: Gift Basket Edition off with a bang, this would be in the form of a Create Your Own Gift Basket. Our customer in LONDON has hand-picked all…

July 20, 2016
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A Week In The Life Of A Baskets Galore Customer Service Advisor

May 18, 2016

Hello Folks! Long time no speak when it comes to my ‘Life Of A Baskets Galore Customer Service Advisor’ 😉 I’ve been pretty busy, as you will come to learn, we had volumes of Gift Baskets being dispatched as well as customers needing assistance and even a local delivery needing a courier! How I Helped A Customer: I’m sure you all know by now that we have several ways our customers…

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5 Magazines to Get Well With…

May 16, 2016

Hopefully most of you will be familiar with one of our fantastic sister sites – Irish Gourmet. This funky website allows you to either add items to a Pre-Made Gift Basket or entirely Create Your Own! I know, genius! So this is exactly what our customer Christine in BERMUDA did for her poorly colleague in BIRMINGHAM. I first met Christine via our Live Chat application, as she began looking on…

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Adult Colouring Books – The New Craze

April 20, 2016

We are always trying to keep up with the latest trends here at Baskets Galore and it seems there is a fun and unique new craze… Adult Colouring Books! So when our customer Fatim had created their own Gift Basket we noticed they had included a colouring book for their Mother’s 85th Birthday. We were a little concerned as only stock children’s themed colouring books at the moment, so this…

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A Week In The Life Of A Baskets Galore Customer Service Advisor

April 19, 2016

Happy Tuesday Folks! I can barely believe that we are almost done with the month of April, I have been pretty busy this month with some extra work to catch up on now most of our most popular occasions are over. The next big occasion isn’t until Father’s Day but that doesn’t mean it’s slack around the BG Office as a Customer Service Advisor. How I Helped A Customer: During my…

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BG Takes On A Hen Party Gift Basket

March 24, 2016

You all know by now that we love helping create your perfect Gift Basket, so when Cathryn contacted us to help with a Hen Party Gift Basket, she knew she came to the right place! We no longer stock particular Hen Party Themed Baskets, but that didn’t stop up assisting Cathryn with her request. Unfortunately for the bride to be Marie, Cathryn could no longer attend her hen party.. that…

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Baskets Galore’s Customer Gifts – Gift Hampers 24.03.16

Just before I wandered into the warehouse today, I had to organise a special Saturday delivery for a corporate client. While we were booking in with the couriers for the delivery of her hamper, we noticed that one of the address was going to a Chinese restaurant in Canterbury. The problem was, Saturday deliveries tend to happen in the morning, but typically a Chinese restaurant, especially a locally owned one,…

March 24, 2016
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Turning a Birthday Basket into a Get Well Soon Gift!

February 25, 2016

Here at Baskets Galore we aim to provide you with all your Gifting needs, so when our customer Aimee contacted us to help send a special Get Well Gift to her brother, we were more than happy to help! Aimee had set her sights on the great All Things Nice Birthday Basket, the only thing was we needed this to be Get Well themed! Thankfully, Aimee came to the right…

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The Life Of A Baskets Galore Customer Service Advisor: During The Busiest Time Of Year!

February 4, 2016

Welcome Back to: A Week In The Life Of A Baskets Galore Customer Service Advisor! We have decided to take you back to our most busiest time of year – CHRISTMAS. I guess you can say we are really just winding down from the Christmas period, so let’s get stuck in. I will begin with – How I Helped A Customer: This is an easy and difficult topic to write about because I must…

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First Time Ordering and with Additions… No Problem!

January 26, 2016

This week I had the pleasure of taking care of Elizabeth’s very first Baskets Galore Order! She was a little nervous when ordering as this was all new to her and she was looking for the perfect New Baby Basket. This was for her work colleague in Templeogue who had given birth to a bouncing Baby Girl named Ailbhe Maria. Elizabeth had her eye on the Baby Love – Girl…

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Customer Service Galore!

November 12, 2015

Happy Thursday Folks, it’s almost time for the weekend and I thought I would fill you in on a customised Get Well Gift Hamper we dispatched this month! Our lovely Roma was contacted by our customer Carol, from Qatar who wanted to send something really special to their poorly friend in Latvia! Roma took the time to help create exactly what Carol wanted by combining our Brunch Basket with some…

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