It is always typical that the moment you are planning to finish work for the day, something crops up and suddenly you have to stay behind. That was exactly what happened to me on Tuesday. I had all packed up, ready to go home (and wrestle with my uncooperative car which refuse to start up) and then lo behold! A live chat message popped up.The lovely Sujata urgently required a basket to be put together by the end of the week, but had some questions regarding some of the products. Due to the timezone differences (she's in Canada), I understand that it might be a little hard at times to catch us when we're in the office, so I set down my bag, buckled in for the ride and was determined to help her as much as I could before security could boot me out of the office. Thankfully, security was happy to wait a bit and we got Sujata's order sorted out and her worries eased.Her basket is leaving us today, it's a birthday basket for birthday boy Aryan in London.In the end, Sujata went for the Snuggle Time - Boy Basket, and included a birthday balloon and also one of our generic children birthday cards. Unfortunately we had juuuuuust ran out of the generic children birthday boy card, but fear not! Our stock team were roped in to help and a member of staff had picked up a card in the local shop during their daily shop. What can I say, we're a super helpful bunch!We hope young Aryan enjoys his gift and have a fantastic birthday tomorrow!